PRIVACY

We at BasePair Genomics are committed to the privacy of our clients, and we maintain strict policies on the use and protection of client information. We will not collect your personal information unless you enter it yourself in the space provided on our website, and we will only use your personal information for the reasons that you give it to us. We will not share your personal information with any third party without your prior consent unless we are obligated to do so by law. You may change the information you have given us by re-entering it in the space provided. If we change our policy in any way, we will post a description of the change on our website. We may use the information you give us to send you information and materials about our services that we think may be of value to you. If you do not want to receive this information, you may opt out at any time by contacting us by e-mail.

Your data security is an integral part of our privacy efforts, and we have put in place reasonable physical, electronic and administrative safeguards to secure the information we collect. Our payment gateway systems vendor uses Secure Sockets Layer (SSL), an advanced encryption protocol, to scramble credit card information that you enter so that it cannot be read as it is transmitted across the Internet. SSL is the worldwide industry standard for securing transactions, and is used to maximize data safety when using a credit card on the web. In the event that our security system is breached, we will attempt to notify you as soon as possible. It is also important for you to protect against unauthorized access to your password and computer.

At times, we may use “cookies.” Cookies are a very standard web technology that places text files in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your personal information unless you choose to provide this information to us by entering it yourself in the space provided on our website. However, once you choose to enter your personal information on our website, this information may be linked to the data stored in the cookie. Cookies can be used to improve our content and offerings. We may also use small pieces of code called “web beacons” or “clear gifs” to collect anonymous and aggregate advertising metrics, such as counting page views or responses to advertising. These web beacons may be used to deliver cookies that conform to our cookie policy. We will not use cookies to track your activity outside of our website.

BasePair Genomics is a trusted brand of Incite Health Labs, an accredited Australian molecular diagnostics company providing genetic testing for clinical, research and commercial clients. We are dedicated to improving healthcare and supporting personalized medicine initiatives through our pharmacogenomics expertise.